Finding a trustworthy property expert, whether it be an estate agent, solicitor or lettings agent, is crucial if you are to experience as much success in the property market as possible. If you don’t trust your expert, you will find yourself second-guessing every key decision, making the entire process more difficult than it actually needs to be.
But how do you actually go about finding people you can trust to work with? Here are just a few useful tips.
Do They Communicate Well?
Regular communication is crucial to the development of any relationship and it is no different for the ones you form with your property experts. A surprising amount of estate agents, for example, barely speak to the clients.
Ideally you want something a little different or, at the very least, you need to understand when communication is likely to occur and the channels you need to go through to get in touch with your expert. A lack of communication can make you feel like you have been left in the dark for the entire process, which does not help with trust.
Are They Transparent?
How much does your expert actually tell you about what they are doing to help you? As importantly, how easy is the information to understand?
These are two key questions that, when answered, demonstrate just how transparent your property expert is. The best will explain every action they take in language that you understand. They will take time to ensure you are involved every step of the way and won’t try to brush you off or change the subject when you ask a few questions.
Do They Have Industry Knowledge?
This is always a big one, so you should take steps to ensure your expert actually is an expert. Ask to see qualifications, if necessary, and base your questioning around what you need for your property, rather than keeping it general.
The key is to understand that the property market operates on a local level, as well as a national one. Being able to recite national statistics is all well and good, but if your “expert” doesn’t have knowledge at the local level that can inform the choices you make with your property transactions, you may end up making bad decisions based on poor information.
Do They Have Personal Skills?
All property experts need to be able to relate to their clients. After all, part of their jobs is to be able to communicate well and build the trust that is so crucial to successful property transactions.
This means you ideally want to connect on some sort of personal level, as well as professional. Of course, finding balance between the two is important, but your expert should also show some interest in who you are as a person. This isn’t just nice for building relationships, as it can also offer additional insight into your needs.
If you wish to work with lettings agents in London who are true experts in their fields, please don’t hesitate to contact the team at Hills Estate.
